The give-back where a child becomes the hero.
Your people pack care packages for someone in need — working hard, not quite knowing who it’s for. Then the children arrive as the experts to help finish the job. It turns a great team building day into a moment nobody in the room forgets.
A full ballroom on one mission — teams packing care packages, table by table, for people in need.
Operation You Matter is a philanthropic team building program built around a simple, powerful twist: your team assembles real care packages and kits for people in need, and partway through, children arrive as the “experts” to inspect, complete and receive them. The work is real, the giving is real, and the reveal is the emotional high point of the day. It runs as one of six mission themes and scales from a small team to a full conference floor.
Six missions, one shared purpose.
Every mission packs care packages for a different cause. We tailor the mission and the recipient organization with you, so the day connects to something your company cares about.
Deployed
Care packages of comfort and home for service members deployed far from their families.
Fresh Start
Essentials kits for people rebuilding — leaving a shelter or a crisis and starting over.
Comfort
Comfort kits for children and families facing illness or a long hospital stay.
Birthday
Birthday-in-a-box, so a child who might go without gets a real celebration.
Merry
Holiday gifts and cheer for kids and families who need a brighter season.
Surthrival
Resilience and essentials kits for young people facing a hard transition.
Not sure which mission fits? Tell us the cause your team cares about and we’ll shape the day around it — and coordinate the recipient organization for you.
From a room of strangers to a room of heroes.
The mission
Teams are briefed on the mission and split into small groups. Often they don’t yet know exactly who they’re packing for — which makes the reveal land harder.
Earn & pack
Through fast, facilitated challenges, teams earn supplies and assemble real care packages and kits — communication and collaboration kick in under a friendly clock.
Make it personal
Handwritten notes and decoration turn a box of goods into something human — a message from your team to a stranger who needs it.
The children arrive
Kids enter as the experts — to inspect the packages, guide the finishing touches, and reveal who the day was really for. This is the moment people carry home.
The handoff
The finished care packages are presented to the recipient organization, closing the loop on a day that gave your team something real to be proud of.
A team building day with a heartbeat.
Operation You Matter does what a give-back is supposed to do: it bonds the team and helps someone real, in the same afternoon.
Collaboration under a friendly clock
Teams self-organize, divide the work and problem-solve to earn supplies and pack faster.
A shared peak moment
The children’s arrival is the emotional high everyone retells back at the office.
Purpose people feel
Your team packed something real for someone who needs it — pride that carries back to work.
Works at any size
From 5 to 5,000, and CSR/ESG-ready impact you can report.
Operation You Matter FAQs
What is Operation You Matter? +
A give-back team building program where your team packs care packages and kits for people in need. Partway through, children arrive as the “experts” to help complete and inspect the packages — turning a fun team activity into a moment your people never forget.
How many people can take part? +
From 5 to 5,000. It runs for a small executive team or a full conference general session, scaling cleanly — the more people, the more care packages and the bigger the impact.
What are the six missions? +
Operation You Matter runs as one of six mission themes — Deployed, Fresh Start, Comfort, Birthday, Merry and Surthrival — each packing care packages for a different cause. We tailor the mission and the recipient organization with you.
Who receives the care packages? +
Everything your team packs is donated to a vetted recipient organization chosen with you, based on the mission — from deployed service members to children and families facing a hard season. Building Teams coordinates the partnership and the handoff.
What’s included? +
Everything to run it end to end: a lead facilitator and event crew, all materials and pre-staged kits, the charitable donation of what your team packs, coordination with the recipient organization, plus full setup and teardown. You bring the room and your people; we bring the rest.
How much does it cost? +
Pricing is set per participant with the charitable donation included, and depends on your group size, city and mission. Tell us about your event and we’ll send a tailored proposal, usually within a business day.
A few of the thousands of teams who trust us
The Legendary Guarantee
You’re putting your reputation on this event — so we put ours on it too. We measure every event, and across 2,000+ events since 2003 our average is 4.76 out of 5. If your team rates their experience below 9 out of 10, we’ll make it right: we’ll re-run a session, or refund our facilitation fee. No fine print, no runaround.
Bring Operation You Matter to your team.
Tell us your group size, venue and the cause you care about. We’ll design a mission your people — and someone who needs it — will never forget.
We reply within one business day. No obligation.