The typical setup
is in a conference room of a hotel or meeting center.
Senior
Executives
Almost every situation with senior executives must be
carefully constructed to reflect specific situations they
are facing. Every executive team is different and so their
event must be different.
It is truly
a privilege to provide events for all groups and that
is especially true for executives as they have so much
influence on the workplace. Bringing this kind of experience
can be transformational to entire workplaces as well as
the executive team itself.
Managers
Managing has never been more difficult. Keeping an eye
on the business goals and their own numbers has, in many
organizations, created too many 'silos' and the overall
goal of the company is simply not taken into consideration.
Additionally,
many managers lose focus on what is happening within their
department or group that may be hindering the effectiveness
of the employees.
Sales
Groups
Most successful sales people are very close to their customers.
However, sales people, especially good ones, begin to
form 'tunnel vision' and apply solutions to customers
without listening to the customer or putting themselves
in their customers shoes.
Customer
Service
It is easy to lose the focus on customers and what they
face on a daily basis. Even good customer service representatives
get bogged down in the day-to-day grind and sometimes
forget to treat every customer with the normal excellence.
The curriculum
designed for this event will help customer service representatives
keep the focus on the customer and have a memorable metaphor
to re-center themselves.
Technical
Service Groups
Service Technicians are generally an under-appreciated
group, or at least, that is their perception. The most
common thought is that basically they are all on their
own and work alone.
The curriculum
based around Service Technicians helps them see they truly
are part of a larger 'team' that has goals beyond what
each one of them must accomplish by themselves.
Cross-Functional
Teams or Groups
These temporary teams must get up to speed as quickly
as possible. Helping them create trust and open communication
without ego is the most important step the group must
take.
After trust
and good communication is created, the productivity of
the group skyrockets as well as awe-inspiring brain-storming
sessions and creative solutions to difficult problems
on typically boring subjects -- paperwork flow, for example.
The energy and
excitement comes from being part of a great team, not
the subject of the team. This event provides an amazing
kickoff to the group's formation.
Creativity
and Innovation
We have designed specific curriculum for creativity that
applies to almost every group.
'Thinking outside
the box' is very easy to say and very difficult to do.
And most of us feel we are thinking outside the box. The
reality is that we all have our own version of tunnel
vision and until you recognize when you are using it,
your tunnel vision will hinder your own creativity.
Where can we
run a Care Cart Program? 
